The Teller I serves as the face of the bank to customers and is responsible for performing a variety of duties related to customer transactions including providing superior customer service, preparing and maintaining various reports and records; and, promoting institution services.

Essential Functions:

· Promptly acknowledges customers and maintains a friendly and courteous disposition; ensures that customers are satisfied with all transaction requests; maintains a professional image – by both phone and in person.

· Listens to customers’ needs and recommends appropriate banking products or services to meet their financial goals.

· Processes various financial transactions accurately and efficiently, including deposits, withdrawals, transfers and loan payments.

· Answers basic customer inquiries regarding service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies.

· Verifies customer identification and ensures compliance with bank policies and procedures.

· Balances drawer daily and maintains an accurate record of all transactions.

· Participates in promotional activities and campaigns to promote bank products and services.

· Participates in and promotes teamwork within the branch as well as bank-wide.

· Familiarizes customers with available banking tools meant to aid in banking efficiency, including telephone and internet banking, ATM banking and the mobile app.

· Adheres to all bank policies, procedures and regulatory requirements.

· Reports suspicious activities or potential security breaches to management.

· Completes annual required training within communicated timeframes.

· Performs other duties as required or requested.

Education & Experience:

· High school diploma or equivalent; some college coursework or degree in finance or related field is a plus.

· Previous customer service and cash handling preferred.

· Strong interpersonal and communication skills.

· Ability to multitask, prioritize tasks and work in a fast-paced environment.

· Proficiency in Microsoft Outlook and Adobe.

· Ability to maintain confidentiality; handle sensitive information with discretion.

College students are welcomed to apply based on availability. Minimum availability required is Monday, Wednesday and Friday from 10a-2:30p and Saturday 8:45a-12:15p.

Job Type: Part-time

Pay: $13.00 – $14.00 per hour

Expected hours: 20 – 25 per week

Benefits:

• Flexible schedule
• Flexible spending account
• Paid time off
• Retirement plan

Physical Setting:

• Office

Schedule:

• Day shift
• Monday to Friday

Work Location: In person