Position Overview:
The Mission Support Specialist will play a vital role in supporting the successful execution of the organization’s mission, programs, events, and initiatives. This position will collaborate closely with United Way leadership, team members, and community partners to improve operational efficiency and drive the organization’s strategic goals forward.

Key Responsibilities:

Provide administrative support to leadership and team members.
Answer and direct phone calls, emails, and inquiries to appropriate staff.
Manage and maintain schedules, including arranging meetings and appointments.
Prepare and organize documents, reports, and presentations as needed.
Draft, proofread, and edit correspondence, reports, and other documents.
Maintain and update filing systems (both digital and physical).
Assist with project coordination, ensuring deadlines and requirements are met.
Monitor office supplies and place orders when necessary.
Handle confidential and sensitive information with discretion.
Oversee mail-related tasks, including picking up, sorting, and distributing incoming mail and preparing outgoing mail.
Campaign support including deposits, picking up and delivering campaign supplies, and compiling mailers.
Provide direct program support and casework to United Way Programs
Perform other administrative tasks as required to support the team and mission.
Qualifications:

High school diploma or equivalent; Associate’s degree or higher preferred.
Proven experience as an administrative assistant or in other office support roles.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Suites.
Strong communication skills, both verbal and written.
Excellent organizational and time-management skills.
Ability to work independently and as part of a team.
Detail-oriented with the ability to manage multiple tasks simultaneously.
Discretion and confidentiality in handling sensitive information.
A positive and proactive attitude.